livecsrhost.com Site Summary

Product Overview -   This comprehensive eCRM system delivers scalable online customer service solutions that seamlessly integrate with CRM and call center products.  

eCRM Suite -   Dacon's Live Enterprise Wide CSR Software front-office tools are integrated to enable full collaboration between customer and company, among CSRs (Customer Service Representatives) and supervisors, and between front-office tools and back-office databases.

CSR Product Comparisons - Shows the features of the Live CSR Host product in comparison to some of the other products available.

EIS ASP Service - The EIS ASP Service is an online customer service solution that enables you to better manage your customer interactions. Our EIS ASP Service is an easily deployed application with a low-cost monthly subscription that requires minimal IT support from your enterprise. It is a solution that allows you to retain and attract customers while expanding the ways that you can interact with them.

EIS Licensed - Based on enterprise-level Java technology, Live CSR Host's EIS system gives customer service representatives (CSRs) the ability to provide online customers with more accurate and efficient service that leads to increased profits.

EIS for ASP Providers - Application Server Providers (ASP's) can expand their revenue streams and service offerings into the high growth area of web-based customer service with Dacon's Enterprise Interaction Suite (EIS) Edition.

EIS Architecture - Dacon's Live CSR ASP Software employs sophisticated and reliable procedures to integrate your existing hardware and software into the Live CSR Software Enterprise suite.